Privacy Policy

Last Updated: August 19, 2026

Vonson Trade (“Vonson Trade,” “we,” “us,” or “our”) respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains what information we collect when you visit our website, contact us, request sourcing services, or otherwise interact with us, how we use that information, when we may share it, and the choices available to you.

Vonson Trade is a Canada-based sourcing agency serving businesses that source physical products from China.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Your name
Company or business name
Email address
Phone number
Billing and business information
Shipping or delivery information
Product requirements and specifications
Product photos, drawings, samples, or documents you provide
Order quantities and target pricing
Information submitted through contact, consultation, or sourcing forms
Communications you have with us

We may also automatically collect limited technical information when you use our website, such as your IP address, browser type, device information, pages visited, referring website, and general website usage information.

2. How We Use Your Information

We use information we collect to:

Respond to inquiries and requests
Provide sourcing consultations and services
Research suppliers based on your requirements
Communicate with suppliers on your behalf
Request and compare supplier quotations
Coordinate samples, inspections, shipping, and related services
Prepare reports and sourcing recommendations
Process payments and invoices
Communicate about your project
Improve our website and services
Maintain website security
Comply with legal and regulatory obligations
Prevent fraud, misuse, or unauthorized activity

We do not use your product or sourcing information for purposes unrelated to providing or improving our services without an appropriate legal basis or your consent where required.

3. Supplier and Third-Party Information Sharing

Providing sourcing services may require us to share relevant information with suppliers, manufacturers, inspection companies, freight providers, customs brokers, or other service providers.

We only share information reasonably necessary for the relevant purpose.

For example, if you ask us to obtain a quotation for a custom product, we may need to provide the supplier with product specifications, quantities, drawings, photographs, or other information necessary to prepare the quotation.

Where appropriate, we may also share shipping or delivery information with logistics providers.

4. Service Providers

We may use third-party companies to support our business, including providers for:

Website hosting
Email and communications
Payment processing
Analytics
Scheduling
Customer relationship management
Website security
Cloud storage
Shipping and logistics

These providers may process information on our behalf and are expected to handle information according to applicable contractual and legal requirements.

5. Cookies and Analytics

Our website may use cookies and similar technologies to provide functionality, understand website traffic, remember preferences, and improve the user experience.

Some third-party services may also use cookies or similar technologies when integrated into our website.

You can control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Payments

If you purchase services from us, payments may be processed through a third-party payment provider.

We generally do not store complete payment card information on our own systems. Payment information may instead be handled directly by the applicable payment processor according to its privacy policy and security practices.

7. Business and Supplier Information

When you engage Vonson Trade for sourcing services, we may collect information about your business, products, purchasing requirements, and suppliers.

Some of this information may be commercially sensitive.

We use such information to perform the services you requested and will not intentionally disclose confidential business information publicly unless:

You authorize us to do so;
It is necessary to perform the requested service;
Disclosure is required by law; or
Disclosure is otherwise permitted by applicable law.

8. International Processing

Because our business involves sourcing from China and serving businesses internationally, information may be accessed or processed in countries other than the country where you are located.

Where information is transferred internationally, we take reasonable steps to ensure that it is handled in accordance with applicable privacy requirements.

9. Data Retention

We retain personal and business information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate business interests.

When information is no longer required, we may securely delete or anonymize it.

10. Your Privacy Rights

Depending on where you live, you may have rights concerning your personal information, including the right to:

Request access to information we hold about you
Request correction of inaccurate information
Request deletion where legally applicable
Ask how your information is being used
Withdraw consent where processing is based on consent
Object to or restrict certain processing
Request a copy of certain information

To make a privacy request, contact us using the details provided below.

We may need to verify your identity before completing certain requests.

11. Marketing Communications

If you subscribe to marketing communications from us, you can unsubscribe at any time by following the unsubscribe instructions included in the communication or contacting us directly.

We will continue to send necessary transactional or service-related communications where permitted.

12. Children’s Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children for the purpose of providing our services.

If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.

13. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

14. Third-Party Websites

Our website may contain links to third-party websites, including supplier, logistics, payment, or other business websites.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or legal requirements.

The updated version will be posted on this page with a revised “Last Updated” date.

16. Contact Us

For questions, concerns, or requests relating to this Privacy Policy or your personal information, contact:

Vonson Trade
Greater Toronto Area, Ontario, Canada
Email: support@vonsontrade.com
Website: https://vonsontrade.com